Refund and cancellation requests are handled clearly and personally.

If a paid digital item is not delivered or cannot be accessed, contact connect@theinnerpattern.com so the team can restore access or review a refund. Requests involving already delivered or substantially accessed digital content are reviewed with the applicable law and checkout terms.

Cancellation, rescheduling, attendance, and refund conditions are presented before a coaching or cohort booking is confirmed. Contact the team as early as possible when circumstances change.

Approved refunds are returned through the original payment method where possible. Bank, card, wallet, and payment-provider processing times may vary.

Email connect@theinnerpattern.com with the account email, order reference, item purchased, and reason for the request. Do not send passwords, full card details, or private assessment answers.